Email Help for a Missionary in S. Africa Please

[thinkbible]

I'm in touch with a missionary in South Africa who is having email problems. From what I can gather is appears that his connection to his outgoing server is extremely slow. He can send short emails but long one get returned with a msg similar to this:

An unknown error was returned from the SMTP server. Account: 'xxxx', Server: 'xxxx', Protocol: SMTP, Server Response: '475 connections from your network are restricted', Port: 25, Secure(SSL): No, Server Error: 475, Error Number: 0x800CCC61

(for security I marked out account and server info...

Can anyone help this missionary? I'll email you his info.
(He's hesitant to call his service provider... says they will no help)

[brosmith]

Outgoing mail for Outlook Express:

#1 - Click on tools --> accounts
#2 - Click on account properties
#3 - Click on servers
#4 - Check the box that says 'my server requires authentication'
#5 - Click on settings for this check box
#6 - Under logon information choose 'log on using' and enter user name and password.
#7 - Check 'remember password'
#8 - Click 'ok'
#9 - Click 'apply'

[thinkbible]

Thanks... I should have posted.. his problem has been fixed. Thanks.